Circular 22: Update to Circular 56 Communication

In my previous communication, I provided an update on Kaelo’s response to Circular 56 of 2020. On 9 April 2021, the Council of Medical Schemes (CMS) issued revised exemption conditions to Circular 56 in Circular 22 of 2021.

In order to address the Circular 56 of 2020 requirements, Kaelo focused on finding suitable solutions to two key issues:

  1. Commission earned by intermediaries selling affordable health insurance policies and the impact on distribution and servicing of the existing customer base;
  2. Unbundling of insurance products.
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