Please note that Kaelo will be conducting Disaster Recover testing as part of our Business Continuity protocols between 15:30 – 18:30 on Saturday, 10 April 2021.

This will have minimal impact to our operations which will resume after testing is complete.

Please note that during this time, there will be a delay in responding to Ask Nelson electronic requests, therefore, please contact us on 0861 635 766.

OUR LOCATIONS

Johannesburg Head Office

Tel+27 (0)11 759 9600

2nd floor, The Oval – East Wing, Wanderers Office Park,
52 Corlett Drive, Illovo, 2196

KwaZulu Natal Office

1002 & 1003 Kent House,
1 Neptune Road, Westville,
Durban, 3630

Cape Town Office

2 Fir Street, Observatory 1st Floor, Block B, North Park, Black River Park, Cape Town, 7925

SERVICE CENTRE

Kaelo Gap 0861 493 587
Western Gap 0861 008 258
Kaelo Health 0861 493 587
PrimeCure 0861 665 665
Kaelo Lifestyle 0861 635 766
Kaelo Lifestyle Africa +27 11 759 9606 (international call rates apply)
Healthlink 0860 773 333

 

OPERATING HOURS

Kaelo Gap, Western Gap, Kaelo Health and Prime Cure
08:00 – 17:00 Monday to Friday
08:00 – 12:00 Saturday
Closed Sundays and public holidays

Kaelo Lifestyle and Kaelo Healthlink
24/7 – 365

PRIMECURE

*24-hour verification available via dashboard login for Doctors

Hospital authorisation can only be provided from Monday to Friday.

Email: primecure@mhs.co.za

Emergency admissions require authorisation within 48hrs of admission or the first working day: 12h00

Unable to login to Dashboard: dashboardlogin@primecure.co.za

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