In the ever-evolving world of healthcare, the convergence of technology and medicine is not just transforming treatment—it’s reshaping how care is delivered, monitored, and experienced.
At the forefront of this major shift is the Internet of Medical Things (IoMT)—a rapidly growing network of connected medical devices, software, and healthcare systems designed to collect, transmit, and analyse data in real time.
Key applications of IoMT:
- Remote monitoring of patients
- Tracking medications and treatment adherence
- Locating patients and equipment in hospitals
- Gathering data from wearables and mobile health devices
- Linking emergency responders to hospital teams.
Cary Gore and Megan Steyn from The Kaelo Gap team answer some pressing questions on the rise and utilisation of IoMT in modern healthcare.
General Industry Trends
How would you define the role of the Internet of Medical Things (IoMT) in today’s healthcare landscape?
- IoMT is shifting healthcare from reactive to proactive, from hospital-centred to patient-centred, and from episodic to continuous care. It’s a core part of the digital health revolution, enhancing quality, accessibility, and affordability of care.
What are the key Internet of Medical Things (IoMT) trends you’re seeing in the medical insurance or gap cover space?
- In the gap cover space—especially in alignment with products like Kaelo Gap, which provides cover for shortfalls between medical aid and actual healthcare costs—IoMT trends are beginning to play a subtle but strategic role.
Priority Pass & IoMT Integration

Cashless Co-Payment & Future-Ready Solutions
What is “cashless co-payment” – and how does it change the traditional member experience?
- “Cashless co-payment” refers to a process where eligible co-payments are covered directly by a medical gap cover provider (like Kaelo) at the point of service—without the member needing to pay upfront and then claim back later.
- In traditional models, members often have to:
- Pay the required co-payment out of their own pocket at the hospital or day clinic (e.g., R5,000 for a scope or MRI).
- Submit proof and claim forms to their gap cover provider after the procedure.
- Wait for reimbursement—sometimes facing delays or claim issues.
How Cashless Co-Payment Changes the Game:

What innovations can members look forward to in terms of cashless co-payment to make their journey easier?
- Kaelo Oncology Cuddle Program. The program aims to reduce the burden on Policyholders going through Oncology treatment.
Kaelo in IoMT
What does the future of Kaelo gap cover look like in a world where IoMT is becoming more mainstream?
- In a world where the Internet of Medical Things (IoMT) is becoming mainstream, the future of Kaelo Gap Cover could evolve from being a reactive financial safety net to a proactive, tech-integrated health companion. It’s not just about covering hospital shortfalls anymore—it’s about helping members avoid them through smarter, connected care.