Kaelo has built a unique set of products and services by truly understanding the everyday challenges we all encounter.  The focus is on offering products that are personal, relevant and centred around the member, policyholder and employee.  Kaelo products are inclusive, affordable and accessible, aimed at addressing real challenges and making a meaningful difference in people’s lives.

Gap Cover

In the universe of Gap Cover insurance, Kaelo has a focus on the underlying issues being faced by the policyholder. Kaelo is the first of its kind worldwide that offers Gap Cover that in addition to the standard comprehensive insurance aspects provides:

Additional Maternity Benefits

  • Support for recent mothers through counselling, parental coaching and ante-natal care.
  • Discounts on nappies and baby products; these savings up to R600 per month, can be of vital importance at a time when household costs are rising.

Severe Procedure Benefit

  • Post operative and rehabilitative support for spinal and other severe surgeries with the objective of improving recovery, rehabilitation and reducing re-admission, and
  • Relevant discounted medical products and supplements.

Psychological Support Benefit

  • Support for mental health and hospitalisation.
  • Counselling for families facing dread disease and bereavement
  • Support for emergency incidents and accidents.

The extra Rewards Programme through Dis-Chem offers an important 20% savings every month to policyholders for over 2500 essential items for everyday consumption.  In today’s constrained environment every rand saved helps. To experience this benefit as part of your gap cover is essential to many South Africans.

Health Insurance

Kaelo is an early pioneer in HealthInsurance; driven by the purpose of making affordable healthcare accessible to all South Africans.  Kaelo’s extensive network of over 9000 providers ensures that policy holders have providers close to their homes and place of work.  Furthermore, members can access care in a cash free ecosystem.  This addresses two key barriers to accessing healthcare, proximity and affordability.

Kaelo’s Health Insurance is exclusive in the way it considers mental and physical health, understanding the relationship between these seemingly unrelated fields to achieve better outcomes in both aspects.

Lifestyle Benefits

Kaelo’s Lifestyle Programme offers legal support, mentorship and coaching benefits. This programme is carefully designed to address the concerns of teenagers, adults at all stages and parents, leading to the highest engagement rates for a Lifestyle Programme in the industry.

Kaelo Money’s financial support programme is designed to address the critical issue of financial well-being for South Africans. With market-leading technology and comprehensive coaching, it aims to improve financial health for all. The programme offers access to affordable credit, providing thousands of loans daily, along with a discounted marketplace.

Kaelo products strive to empower everyone with access to the quality healthcare they deserve.

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